Why Did I Receive an Unexpected Package from Amazon? Here's What to Know

Learn why you might receive a random package from Amazon and how to handle it safely.

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Receiving a random package from Amazon could be due to an incorrect shipment, a gift, or a potential scam (brushing scam). If you didn't order it, contact Amazon customer service to resolve the issue and ensure your account is secure.

FAQs & Answers

  1. What should I do if I receive a package I didn't order? Contact Amazon customer service immediately to report the issue and protect your account.
  2. What is a brushing scam? A brushing scam occurs when sellers send unsolicited packages to boost their ratings, potentially using your information.
  3. Can I keep a package I didn't order? Generally, it’s best to report the package to Amazon, but you may legally be allowed to keep it in some cases.
  4. How can I prevent receiving random packages? Monitor your orders regularly and ensure your account details are secure to prevent unauthorized purchases.

Watch More

For more information on managing unexpected deliveries or potential scams, check out our guides on online shopping safety and understanding gift shipments.

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