What to Do If You Receive Someone Else's Amazon Package: Step-by-Step Guide

Received the wrong Amazon package? Learn how to handle it properly and ensure it reaches the rightful owner.

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Accidentally receive someone else's Amazon package? Don't open it. Reach out to Amazon customer service via their website or app to report the issue. They typically handle such errors swiftly and may arrange for pickup or replacement. Also, consider notifying the delivery service if contact information is available. Meanwhile, keep the package safe until further instructions are provided. Doing this ensures you're following the right protocol and helps the intended recipient get their package as soon as possible.

FAQs & Answers

  1. What should I do if I accidentally receive someone else's Amazon package? If you receive someone else's Amazon package by mistake, do not open it. Instead, reach out to Amazon customer service through their website or app to report the issue.
  2. Will Amazon pick up the wrong package I received? Yes, Amazon typically arranges for pickup of incorrectly delivered packages once you report it to their customer service.
  3. What if I can't reach Amazon customer service? If you're having trouble reaching Amazon customer service, consider notifying the delivery service directly if their contact information is available on the package.
  4. How long do I need to keep the package I received by mistake? You should keep the misdelivered package safe until you receive further instructions from Amazon or the delivery service on how to proceed.

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