What to Do if You Receive an Amazon Package That Isn’t Yours?

Learn the steps to take if you receive a package from Amazon that isn't yours. Quick guide for swift resolution!

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Contact Amazon customer service immediately if you receive a package that's not yours. You can reach them via the Amazon app or website. Select the order and choose 'Customer Service' to report the issue. Do not open the package and keep it in a secure location until Amazon provides further instructions. This helps ensure that the rightful recipient can be found and prevents any potential issues with your Amazon account.

FAQs & Answers

  1. What should I do with the misdelivered package? Keep the package unopened and contact Amazon customer service for instructions.
  2. Can I return a package that isn’t mine? You cannot return it without guidance from Amazon. Contact customer service to initiate the process.
  3. How can I contact Amazon customer service? You can reach Amazon customer service through the app or website by selecting 'Customer Service' from your order.
  4. Will receiving someone else's package affect my account? Yes, it’s important to report it to prevent any issues with your Amazon account.

Watch More

For more tips on handling package issues, check out our other videos on online shopping best practices and customer service communication.

  1. How to Handle an Amazon Package That Isn't Yours? Learn what steps to take if you receive an Amazon package that isn't yours, from reporting to donating.
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