Who to Contact When Your Amazon Package Is Stolen: A Step-by-Step Guide

Learn who to contact if your Amazon package gets stolen and how to report it for a refund or replacement quickly and effectively.

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Contact Amazon customer service immediately if your package was stolen. You can report the theft through the Amazon website or app by going to your orders and selecting the order in question. There is an option to report a problem with the delivery, and Amazon typically offers a refund or replacement. Additionally, consider filing a police report and informing your local delivery office.

FAQs & Answers

  1. What should I do first if my Amazon package is stolen? Immediately contact Amazon customer service via the website or app to report the theft and request a refund or replacement.
  2. Can I get a refund if my Amazon package was stolen? Yes, Amazon typically offers a refund or replacement if you report a stolen package through their customer service.
  3. Should I file a police report for a stolen Amazon package? It is recommended to file a police report as it may help with investigations and future claims.
  4. How do I report a delivery problem on Amazon? Go to your orders on the Amazon website or app, select the order, and use the option to report a problem with the delivery.

Watch More

For more information on handling delivery issues and protecting your online orders, check out our guides on Amazon refund policies and secure package delivery tips.

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