What To Do If Someone's Amazon Package Is Delivered To You?

Learn the right steps to take if you receive someone else's Amazon package by mistake.

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First, check the address and name. If incorrect, contact Amazon customer service either through their app or website to report the misdelivery. Do not open the package. Amazon typically arranges a retrieval or advises you on the next steps. Alternatively, contact your local courier service if the issue persists, as they may have delivered incorrectly.

FAQs & Answers

  1. What should I do if I opened a misdelivered Amazon package? If you opened a misdelivered package, contact Amazon customer service immediately for guidance on how to proceed.
  2. Will Amazon retrieve a misdelivered package? Yes, Amazon typically arranges for retrieval or provides instructions for how to handle the situation.
  3. How do I contact Amazon customer service? You can contact Amazon customer service through their app or website by selecting the appropriate options for delivery issues.
  4. Can I contact the courier service for a wrong package? Yes, you can reach out to your local courier service if you suspect they delivered the package incorrectly.

Watch More

For more helpful tips on handling delivery issues, check out our videos on package tracking and customer service tips for online shopping.

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