What To Do When You Receive an Unexpected Package?

Learn the steps to take if you receive an unexpected package, including verification and reporting scams.

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Unexpected package? First, verify if someone sent it to you. If unsure, don't open it and contact the retailer immediately to check its origin. If it’s a scam (e.g., brushing scam), consider reporting it to authorities.

FAQs & Answers

  1. What should I do first if I get an unexpected package? Verify if someone you know sent it, and if not, don't open it and contact the retailer.
  2. What is a brushing scam? A brushing scam involves sending unsolicited packages to boost online seller ratings.
  3. How can I report a suspicious package? If you suspect a package is part of a scam, report it to local authorities or the Federal Trade Commission.
  4. Can I open a package if I'm unsure about its origin? It's best to refrain from opening the package until its origin is verified to ensure safety.

Watch More

For more insights on package delivery safety and how to protect yourself from common scams, check out our other videos on consumer safety and fraud prevention.

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