What to Do with a Package That’s Not Yours? A Step-by-Step Guide

Discover the best steps to take when you receive a package that isn't yours. Contact delivery services and ensure it returns to the rightful owner.

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If you receive a package that’s not yours, do not open it. Contact the delivery service immediately to report the error. You can also notify the sender if their information is available. Keep the package secure until further instructions are provided to ensure it reaches the rightful owner.

FAQs & Answers

  1. What should I do if I receive a package that isn’t mine? If you receive a package that isn’t yours, the first step is to refrain from opening it. You should contact the delivery service immediately to report the error and follow their instructions on how to handle the package.
  2. Can I keep a package that is delivered to me by mistake? No, you should not keep a package that is not yours. Instead, contact the delivery service to report the mix-up and ensure the package is returned to the rightful owner.
  3. What information do I need to report a wrong delivery? When reporting a wrong delivery, it’s helpful to provide the tracking number, your address, and any other relevant details about the package, such as the sender's information if available.
  4. How can I return a wrongly delivered package? To return a wrongly delivered package, contact the delivery service for instructions. They may arrange for a pickup or guide you on how to return it safely.