What to Do If You Receive a Package You Didn't Order: Essential Steps

Discover essential steps to take if you receive an unexpected package. Protect yourself from scams and ensure proper resolution.

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If you receive a package you didn't order, first check if it’s a gift from someone you know. Next, contact the retailer to notify them of the mistake. If you suspect a scam or fraud (like brushing scams), report it to the appropriate authorities and the delivery company.

FAQs & Answers

  1. Can I keep a package delivered to me by mistake? Legally, you should notify the retailer and they may ask for the package to be returned.
  2. What is a brushing scam? A brushing scam occurs when a seller sends unsolicited packages to inflate their ratings and manipulate reviews.
  3. How should I report a suspicious package? Contact your local authorities and the delivery service to report suspicious deliveries.
  4. What should I do first if I receive a package I didn’t order? Check if it’s a gift from someone you know, and then contact the retailer if it appears to be a mistake.

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For more helpful tips on handling unexpected situations and keeping yourself safe from scams, check out our related videos on consumer safety and package delivery tips.

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