What To Do If You Receive a Package You Did Not Order

Learn the steps to take if you receive an unexpected package, including checking for scams and reporting fraudulent activity.

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Receiving a package you didn't order might be a sign of a mistake or a brushing scam. First, check with family members or neighbors to see if it was meant for them. If not, contact the retailer or delivery service. Don't use the item, and report it to your credit card company if you suspect fraudulent activity.

FAQs & Answers

  1. What is a brushing scam? A brushing scam occurs when a company sends unsolicited items to people to boost their sales figures and manipulate online reviews.
  2. What should I do if the package is valuable? Contact the retailer to report the issue and find out how to return or deal with the item appropriately.
  3. Can I keep a package I didn't order? Legally, you may be able to keep it, but it’s wise to report it to avoid potential issues with fraud or liability.
  4. How can I prevent package delivery scams? Use tracking alerts, check for reputable sellers, and monitor your credit card statements for unauthorized purchases.

Watch More

For more insights on protecting yourself from online scams and managing unexpected deliveries, check out our related videos on fraud prevention and responsible online shopping.

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