How Long Does Sony Take to Replace a PS5 Controller?
Learn about the PS5 controller replacement timeline and process with Sony, including tips for a smooth experience.
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Sony typically takes 7 to 14 business days to replace a PS5 controller. This timeframe can vary based on shipping distance and any potential delays. Remember to keep your proof of purchase handy and follow the instructions provided by Sony for a smooth process.
FAQs & Answers
- What should I do before sending my PS5 controller for replacement? Make sure to keep your proof of purchase and follow the specific instructions provided by Sony.
- Can I track the status of my PS5 controller replacement? Yes, you can usually track your replacement through the shipping confirmation email or Sony's support website.
- What factors can delay my PS5 controller replacement? Delays can occur due to shipping distance, current demand, or potential processing hold-ups.
- Is there a warranty for PS5 controllers? Yes, PS5 controllers typically come with a warranty that covers manufacturing defects for a limited time.