How to Return a Defective PS5 Controller: Your Complete Guide
Learn how to return your defective PS5 controller for a new one with our step-by-step guide on warranty and return policies.
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Yes, you can return your PS5 controller for a new one if it is defective or under warranty. Check the warranty status and return policy from where you purchased it. Contact customer support for detailed instructions. Typically, you may need proof of purchase and the original packaging. This can help ensure you get a replacement or refund without hassle.
FAQs & Answers
- What is the warranty period for a PS5 controller? The warranty period for a PS5 controller is generally one year from the purchase date, but check with your retailer for specifics.
- Can I get a refund instead of a replacement for my PS5 controller? Yes, if the controller is defective and meets the return policy conditions, you can opt for a refund instead of a replacement.
- Do I need to keep the original packaging for a PS5 controller return? Yes, retaining the original packaging is recommended as it may be required during the return process.
- How can I contact PS5 customer support for returns? You can contact PS5 customer support through their official website or the support number provided in your warranty documentation.