How to Return a PS5 Controller: Easy Steps and Tips

Learn how to return your PS5 controller easily with our step-by-step guide. Know the policies and procedures to follow.

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Yes, you can return a PS5 controller. Most retailers offer a return policy within a specific period, typically 30 days from purchase. Make sure to keep the receipt and original packaging. Check the return policy of the specific store where you bought it for detailed instructions. If purchased online, follow the retailer's online return process. For defective controllers, you may also contact Sony's customer support for warranty claims.

FAQs & Answers

  1. What is the usual return period for PS5 controllers? Most retailers offer a return period of 30 days from the date of purchase for PS5 controllers.
  2. Can I return a defective PS5 controller? Yes, you can return a defective PS5 controller; check with the retailer or contact Sony for warranty claims.
  3. Do I need the original packaging to return a PS5 controller? Yes, most return policies require the original packaging and receipt for a successful return.
  4. How do I start an online return for a PS5 controller? Follow the online return process of the retailer where you purchased the PS5 controller.