Will Sony Repair Your PS5 Controller? Get Expert Insights

Discover how Sony addresses PS5 controller issues, including repair services and troubleshooting tips.

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Sony offers repair and replacement services for PS5 controllers under warranty. If experiencing issues, contact Sony's customer support for troubleshooting tips or submit a service request online. Common problems like drifting analog sticks are often acknowledged and repaired by Sony. Ensure your controller is registered and keep your proof of purchase handy for a smoother process.

FAQs & Answers

  1. What should I do if my PS5 controller is drifting? Contact Sony's customer support for troubleshooting or submit a service request online for repairs.
  2. Is my PS5 controller covered under warranty? Yes, as long as you have proof of purchase and it falls within the warranty period.
  3. How do I register my PS5 controller? You can register your controller on the Sony PlayStation website using your product details.
  4. What are common issues with PS5 controllers? Common problems include drifting analogue sticks, button responsiveness, and connectivity issues.