How to Easily Return Your PS5 Controller for Repair

Learn the simple steps to return your PS5 controller for repair under warranty.

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To return a PS5 controller for repair, visit the PlayStation Support website and locate the 'Device Fix & Replace' section. Follow the prompts to confirm your warranty status and receive a shipping label. Pack the controller securely, attach the label, and send it to the specified address.

FAQs & Answers

  1. What is the warranty period for PS5 controllers? The standard warranty period for PS5 controllers is one year from the date of purchase.
  2. How long does it take to repair a PS5 controller? Repair times can vary, but it typically takes between 1 to 2 weeks, including shipping.
  3. Can I return my PS5 controller if I lost the receipt? Yes, you can return your PS5 controller without a receipt if you can verify the warranty status through the PlayStation Support website.
  4. What should I do if my PS5 controller is not functioning properly? First, try troubleshooting the controller. If the problem persists, consider returning it for repair using the steps outlined on the PlayStation Support website.

Watch More

For more tips on managing your PS5 and accessories, check out our guides on common PS5 issues and how to contact PlayStation support.

  1. How to Fix Your PS5 Controller: Step-by-Step Guide Learn how to troubleshoot and fix common PS5 controller issues with this easy guide.
  2. How to Fix PS5 Controllers: Troubleshooting and Repair Tips Learn how to fix common PS5 controller issues like battery problems, button malfunctions, and stick drift with our guide.