How to Request a Full Refund from the PlayStation Store
Learn the step-by-step process to get a full refund from the PlayStation Store in just a few minutes.
45 views
To get a full refund from the PlayStation Store, go to [PlayStation's official support page](https://support.playstation.com) and sign in to your account. Navigate to 'Purchase History' and select the item. Click on 'Request Refund' and follow the prompts. Note that requests must typically be made within 14 days of purchase, and content must not be downloaded or streamed to be eligible.
FAQs & Answers
- What items are eligible for a refund on the PlayStation Store? Items eligible for a refund typically include games and add-ons not downloaded or streamed within 14 days of purchase.
- How long does it take to receive a refund from the PlayStation Store? Refunds can take up to 14 days to process, depending on the payment method used.
- Can I get a refund for a subscription on the PlayStation Store? Refunds for subscriptions are typically not available, but you can cancel your subscription before the next billing cycle.
- Do I need to provide a reason for my refund request? No, you do not need to provide a reason for your refund request when submitting it through the PlayStation support page.