How to Request a Refund on Steam: A Quick Guide

Learn how to request a Steam refund easily with our quick step-by-step guide.

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To request a Steam refund, navigate to 'Help' in the Steam menu and select 'Steam Support.' Choose the game or item you'd like to refund and click 'I would like a refund.' Follow the prompts, ensuring you provide a clear reason, such as: 'The game doesn't run properly on my system,' or 'Accidental purchase.' Refunds are usually granted if the request is made within 14 days of purchase and the game has less than 2 hours of playtime.**

FAQs & Answers

  1. What is the Steam refund policy? Steam's refund policy allows users to request a refund within 14 days of purchase if the game has less than 2 hours of playtime.
  2. How do I initiate a Steam refund request? To initiate a refund on Steam, go to 'Help' in the Steam menu, select 'Steam Support', choose your game, and follow the prompts to submit your request.
  3. Can I refund a game purchased on sale on Steam? Yes, games purchased on sale can be refunded as long as you meet the refund criteria of 14 days and less than 2 hours of playtime.
  4. What reasons are acceptable for a Steam refund? Acceptable reasons for a refund include technical issues, accidental purchases, or if you simply didn't enjoy the game.

Watch More

For more tips on managing your gaming purchases, check out our other guides on Steam support and gaming FAQs to enhance your experience.

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