Understanding Steam's Generous Refund Policy

Discover how Steam's refund policy works and learn how to request a refund easily.

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Steam is generally quite generous with refunds. According to their policy, you can request a refund within 14 days of purchase as long as you have played the game for less than 2 hours. This allows players to try out games and ensure they meet their expectations. To request a refund, simply go to your purchase history in your account details and follow the prompts to submit a request.

FAQs & Answers

  1. What is Steam's refund policy? Steam allows refunds within 14 days of purchase if the game has been played for less than 2 hours.
  2. How do I request a refund on Steam? To request a refund, go to your purchase history in your account settings and follow the prompts.
  3. Are there any exceptions to Steam's refund policy? Yes, certain games may have different policies, especially those purchased during special events or sales.
  4. Can I refund a game I bought on sale? Yes, as long as the game meets the refund conditions, it can be refunded even if it was purchased on sale.