Understanding the Steam Refund Policy: How to Get Your Money Back

Learn about Steam's refund policy, including eligibility and the process to request a refund for your games.

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Steam offers refunds on games if requested within 14 days of purchase and if the playtime is less than 2 hours. This applies to all games as long as they meet these conditions. To request a refund, visit your purchase history and choose the title you want to be refunded.

FAQs & Answers

  1. How long do I have to request a refund on Steam? You have 14 days from the purchase date to request a refund if you have played the game for less than 2 hours.
  2. Can I get a refund on Steam if I played the game for more than 2 hours? Generally, no. However, exceptions may apply for certain cases or content.
  3. What steps do I need to take to request a refund on Steam? Visit your purchase history, select the game you want to refund, and follow the instructions to submit your request.

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For more insights into gaming platforms, check out our guides on game management and user rights on digital marketplaces.

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