Understanding the Steam Refund Policy: How to Get Your Money Back

Learn about Steam's refund policy, including eligibility and the process to request a refund for your games.

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Steam offers refunds on games if requested within 14 days of purchase and if the playtime is less than 2 hours. This applies to all games as long as they meet these conditions. To request a refund, visit your purchase history and choose the title you want to be refunded.

FAQs & Answers

  1. How long do I have to request a refund on Steam? You have 14 days from the purchase date to request a refund if you have played the game for less than 2 hours.
  2. Can I get a refund on Steam if I played the game for more than 2 hours? Generally, no. However, exceptions may apply for certain cases or content.
  3. What steps do I need to take to request a refund on Steam? Visit your purchase history, select the game you want to refund, and follow the instructions to submit your request.

Watch More

For more insights into gaming platforms, check out our guides on game management and user rights on digital marketplaces.

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