How to Secure a Steam Refund: Step-by-Step Guide

Learn the easy steps to get a refund on Steam for your games and items—no matter the situation!

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To get a Steam refund, go to 'Help' in the top menu, select 'Steam Support', and then find the game or item you want to refund. Click 'I would like a refund' and follow the prompts. Ensure you request the refund within 14 days of purchase and have less than 2 hours of playtime to increase your chances of approval.

FAQs & Answers

  1. What is the Steam refund policy? Steam allows refunds within 14 days of purchase if you have less than 2 hours of playtime.
  2. How long does it take to get a Steam refund? Refunds are typically processed within a week, but can vary based on your payment method.
  3. Can I refund a game after 14 days? Generally, no. However, exceptions may apply for special cases or technical issues.
  4. What if my refund request is denied? If denied, you can contact Steam support for further assistance or clarification on their decision.