How to Secure a Steam Refund: Step-by-Step Guide
Learn the easy steps to get a refund on Steam for your games and items—no matter the situation!
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To get a Steam refund, go to 'Help' in the top menu, select 'Steam Support', and then find the game or item you want to refund. Click 'I would like a refund' and follow the prompts. Ensure you request the refund within 14 days of purchase and have less than 2 hours of playtime to increase your chances of approval.
FAQs & Answers
- What is the Steam refund policy? Steam allows refunds within 14 days of purchase if you have less than 2 hours of playtime.
- How long does it take to get a Steam refund? Refunds are typically processed within a week, but can vary based on your payment method.
- Can I refund a game after 14 days? Generally, no. However, exceptions may apply for special cases or technical issues.
- What if my refund request is denied? If denied, you can contact Steam support for further assistance or clarification on their decision.