Understanding the PS Store Refund Policy: Key Details Explained
Learn about the PS Store refund policy, including eligibility for refunds on purchases within 14 days.
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PS Store refund policy: The PlayStation Store offers refunds for content within 14 days of purchase. To be eligible, the item must not have been downloaded or streamed. Games, DLC, and Add-ons qualify for refunds, provided they are not yet used. For subscriptions, refunds are also available within 14 days, with a prorated amount if any content was used.
FAQs & Answers
- What items are eligible for a PS Store refund? Games, DLC, and add-ons are eligible for refunds if not downloaded or streamed.
- How long do I have to request a refund from the PS Store? You have 14 days from the date of purchase to request a refund on PS Store items.
- Can I get a refund on my PS Store subscription? Yes, subscriptions can be refunded within 14 days; however, the refund amount will be prorated based on use.
- What happens if I used part of my purchased content? If you used any part of your purchased content, the refund will be prorated based on the extent of use.