What does SLA mean in call center?

1 views

I dislike this

Related questions

  1. What happens if SLA not met?
  2. How is AHT calculated?
  3. Why is SLA important?
  4. What happens if SLA is not met?
  5. What is SLA matrix?
  6. What is difference between KPI and SLA?
  7. What is SLA example?
  8. What is the purpose of SLA?
  9. What is SLA response time?
  10. How do I write a SLA agreement?

Tags

  1. #deliver
  2. #agreed
  3. #measures
  4. #service
  5. #ability
  6. #provided
  7. #agreement
  8. #customers
  9. #standard
  10. #level