What is the purpose of SLA?

Related questions

1. How is SLA defined?
2. What is SLA warning?
3. What is SLA response time?
4. What is a good service level for call center?
5. What does SLA mean in call center?
6. What happens if SLA is not met?
7. What happens if SLA not met?
8. What are the 4 P's of service strategy?
9. What is a good SLA?
10. What is SLA matrix?

Tags

1. #service
2. #contract
3. #provider
4. #agreement
5. #document
6. #formal
7. #purpose
8. #generally
9. #applicable
10. #working
11. #parties
12. #between
13. #businesses
14. #defines
15. #level
16. #relationship
17. #consumers
18. #involves