How is AHT calculated?

0 views

I dislike this

Related questions

  1. What is SLA time?
  2. What is SLA warning?
  3. What is difference between KPI and SLA?
  4. What is SLA example?
  5. What should an SLA include?
  6. What does SLA mean in call center?
  7. What is SLA penalty?
  8. What happens if SLA not met?
  9. Why is SLA important?
  10. What is SLA in ITIL process?

Tags

  1. #tasks
  2. #calls
  3. #calculate
  4. #divide
  5. #number
  6. #total
  7. #average
  8. #handle
  9. #after