Understanding Steam Refunds: What You Need to Know
Learn about Steam's refund policy and what conditions apply for eligible refunds.
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No, Steam does not accept every refund. Refund eligibility typically includes purchases made within the last 14 days and games with less than 2 hours of playtime. Exceptions may apply under certain conditions, but Steam has clear refund policies which must be met.
FAQs & Answers
- What conditions must be met for a Steam refund? You must have purchased the game within the last 14 days and played it for less than 2 hours, with certain exceptions under Steam's policies.
- Can I refund a game if I played it more than 2 hours? Generally, no. Steam's policy states that games played for more than 2 hours are typically ineligible for a refund, unless other conditions apply.
- What other exceptions exist for Steam refunds? Exceptions may involve issues like technical difficulties, game unavailability, or purchases made by mistake, but these cases are reviewed on an individual basis.
- How do I request a refund on Steam? To request a refund, go to the Steam support page, find your purchase, and follow the refund request process outlined there.