Troubleshooting Family Sharing Issues on the App Store
Resolve Family Sharing problems on the App Store with our quick troubleshooting guide.
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Family Sharing issues on the App Store may arise from incorrect settings or account mismatches. Ensure that all family members are using the same Apple ID region and that Purchase Sharing is turned on. Additionally, confirming that each family member's device is signed into the correct Apple ID in the Settings > [your name] > Family Sharing menu can resolve these issues.
FAQs & Answers
- Why can't I see my family members on Family Sharing? Ensure that all members are using the same Apple ID region and that Family Sharing settings are correctly configured.
- How do I check if Purchase Sharing is turned on? Go to Settings > [your name] > Family Sharing and confirm that Purchase Sharing is enabled.
- What should I do if my Family Sharing settings won’t save? Check for any software updates and ensure that your device is connected to the internet.
- Can I change my Family Sharing settings at any time? Yes, you can update your Family Sharing settings anytime through your device's settings menu.