How to Fix Family Sharing Purchase Visibility Issues

Learn how to troubleshoot Family Sharing purchase visibility issues and maximize your Apple ID settings.

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To see Family Sharing purchases, ensure you're using the correct Apple ID, and that the purchase-sharing settings are enabled in your Family Sharing group. Navigate to Settings > [your name] > Family Sharing, and confirm 'Purchase Sharing' is active. If issues persist, ensure the content type supports sharing, as some app purchases or subscriptions might not be eligible.

FAQs & Answers

  1. What should I do if I can't see purchases from my family members? Ensure you are using the correct Apple ID and that Purchase Sharing is enabled in your Family Sharing settings.
  2. Are all app purchases eligible for Family Sharing? No, not all app purchases or subscriptions are eligible for Family Sharing. Verify the eligibility of the specific content.
  3. How do I enable Purchase Sharing on Family Sharing? Go to Settings > [your name] > Family Sharing and confirm that Purchase Sharing is active.
  4. What do I do if Family Sharing settings are missing? Make sure your device's software is updated and that you’re signed in with your Apple ID. You might also need to re-create your Family Sharing group.