Why Am I Not Receiving My Kids' App Store Requests? Troubleshooting Family Sharing

Learn how to fix missing kids' App Store requests by checking Family Sharing, Ask to Buy settings, and notifications on your Apple device.

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If you're not receiving your kids' App Store requests, check the Family Sharing settings. Ensure that you're set as the family organizer and that Ask to Buy is enabled for your child's Apple ID. Also, verify that you're signed in with the correct Apple ID used for Family Sharing. Sometimes, notifications can be accidentally turned off, so check your notification settings. If issues persist, restarting your device or checking for any outstanding updates for your iOS or the App Store app might help resolve the problem.

FAQs & Answers

  1. How do I enable Ask to Buy on my child's Apple ID? To enable Ask to Buy, you must be the family organizer in Family Sharing. Go to Settings > [your name] > Family Sharing > Ask to Buy, then turn it on for your child’s Apple ID.
  2. Why am I not getting notifications for my child’s App Store requests? Notifications might be disabled for the App Store or Family Sharing. Check your notification settings and ensure Ask to Buy is enabled. Restarting your device or updating iOS may also help.
  3. What should I do if my Family Sharing settings are correct but requests still don’t appear? Try signing out and back into your Apple ID, rebooting the device, and ensuring your iOS and App Store apps are updated. If problems persist, contact Apple Support.

Watch More

If you found these tips helpful, explore more on managing Apple Family Sharing settings and maximizing parental controls to keep your child's device usage safe and seamless.

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