What is Section 21 of the Equality Act? Disability Rights and Reasonable Adjustments Explained

Learn about Section 21 of the Equality Act, which protects disabled people from discrimination and mandates reasonable adjustments for equal access.

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Section 21 of the Equality Act mandates that organizations and individuals must not discriminate against people with disabilities in the provision of goods, facilities, services, and premises. It enforces the duty to make reasonable adjustments to ensure that disabled individuals have equal access and opportunities. This can include changes to physical features, providing auxiliary aids, or altering policies and procedures to remove barriers.

FAQs & Answers

  1. What does Section 21 of the Equality Act cover? Section 21 prohibits discrimination against disabled people in accessing goods, services, facilities, and premises, requiring reasonable adjustments to be made.
  2. What are reasonable adjustments under Section 21? Reasonable adjustments include changes to physical features, auxiliary aids, or policies that remove barriers and provide equal access to disabled people.
  3. Who must comply with Section 21 of the Equality Act? Organizations and individuals providing goods, services, or facilities must comply by ensuring no discrimination against disabled individuals and by making reasonable adjustments.

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