How to Get a Refund for an Accidental PlayStation Game Purchase

Learn how to request a refund for accidental game purchases on PlayStation quickly and easily through the PlayStation Store.

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If your son accidentally bought a game on PlayStation, you can request a refund through the PlayStation Store. Go to 'Settings' > 'Account Management' > 'Transaction History', and contact PlayStation Support with the purchase details. Make sure to act quickly, as there are time limits for refunds.

FAQs & Answers

  1. How long do I have to request a refund on PlayStation? Refund requests must be made within a specific time frame after purchase, so it's important to act quickly. Typically, PlayStation allows refunds within 14 days of purchase if the game has not been downloaded or played extensively.
  2. Can I get a refund for a downloaded or played game on PlayStation? Refunds for downloaded or played games are generally more restricted. PlayStation may deny refunds if the game has been used beyond certain limits, but you can still contact PlayStation Support to explain your situation.
  3. What steps should I take to request a refund on PlayStation? Go to Settings > Account Management > Transaction History to find your purchase details, then contact PlayStation Support with the information to request a refund.

Watch More

If you found this guide helpful, check out our other content on managing your PlayStation account and parental controls to prevent accidental purchases in the future.

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