How to Cancel a PS Store Purchase: Step-by-Step Guide
Learn how to easily cancel a PS Store purchase with our quick guide on refunds within 14 days.
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To cancel a PS store purchase, go to your PlayStation account on a web browser. Navigate to Support > Refunds and Returns > Request a refund. Fill out the Refund Request Form with your transaction details. Note: You must reach out within 14 days of purchase, and some content might not be eligible for refund.
FAQs & Answers
- What items are not eligible for a PS Store refund? Certain content such as downloadable content (DLC) and in-game items may not be eligible for a refund once purchased.
- How long does it take to receive a refund from the PS Store? Refunds typically take a few days to process but may vary based on your bank's policies.
- Can I cancel a PS Store pre-order? Yes, you can cancel a PS Store pre-order any time before the game is released.
- Do I need to provide a reason to cancel my PS Store purchase? No, you don't need to provide a reason, but having transaction details helps the refund process.