What Damage Does AppleCare Not Cover? Key Exclusions Explained

Discover which types of damage AppleCare does not cover, including accidental damage, cosmetic issues, theft, and unauthorized modifications.

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AppleCare does not cover damage that is considered accidental damage from handling (ADH), such as drops, spills, and screen fractures, without an additional fee in plans that include ADH coverage. It also excludes cosmetic damage that does not affect the functionality of the device, such as scratches and dents. AppleCare does not cover theft or loss unless you have specific coverage for these events, and unauthorized modifications or damage due to failures to follow Apple’s instructions also void coverage.

FAQs & Answers

  1. Does AppleCare cover accidental damage like drops or spills? AppleCare covers accidental damage only if you have an AppleCare+ plan that includes Accidental Damage from Handling (ADH) coverage, which may require an additional fee for repairs.
  2. Is theft or loss covered under AppleCare? Theft and loss are not covered under standard AppleCare plans unless you have purchased specific coverage that includes protection against theft or loss.
  3. Are cosmetic damages like scratches and dents covered by AppleCare? No, AppleCare does not cover cosmetic damage that does not affect the device's functionality, such as scratches and dents.
  4. Will modifying my Apple device void AppleCare coverage? Yes, unauthorized modifications or damage resulting from failure to follow Apple's instructions can void your AppleCare coverage.

Watch More

For more information on protecting your Apple devices, check out related videos and guides on AppleCare+ plans, how to file claims, and tips to avoid common damage that voids coverage.

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