What Qualifies as Accidental Damage on Apple Devices? Explained

Learn what Apple defines as accidental damage and how AppleCare+ coverage differs from the standard warranty for physical device mishaps.

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Apple typically defines accidental damage as physical damage to a product due to unintentional events or mishaps. Examples include dropping the device, spilling a liquid on it, or screen damage. It's important to note these incidents are not covered under Apple’s warranty, but they might be covered under AppleCare+ if you have that additional coverage. Generally, normal wear and tear or damage caused by modifications or unauthorized repairs do not qualify as accidental damage.

FAQs & Answers

  1. Does Apple’s standard warranty cover accidental damage? No, Apple’s standard limited warranty does not cover accidental damage such as drops or spills; such coverage is only available through AppleCare+.
  2. What types of damage are included under AppleCare+ accidental damage coverage? AppleCare+ covers accidental damage including drops, screen cracks, and liquid spills, typically with a service fee required for each incident.
  3. Is normal wear and tear considered accidental damage by Apple? No, normal wear and tear or damage due to unauthorized repairs or modifications are not classified as accidental damage by Apple.

Watch More

For more information on protecting your Apple devices and understanding AppleCare+ benefits, check out our detailed guides on Apple warranty policies and how to file claims for device repairs and replacements.

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