How to Resolve Email Bounce Back Issues in Outlook 365
Learn how to fix email bounce back issues in Outlook 365 with these simple troubleshooting steps.
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Email bounce-back in Outlook 365 can often be fixed by checking for obvious errors. First, confirm the recipient's email address is correct. Next, clear your Outlook cache: go to File > Options > Mail > Empty Auto-Complete List. Additionally, review your email's attachment size, as large files can cause bounces. If issues persist, contact your IT administrator to ensure your email settings comply with server policies. Regular updates and checking blocked sender lists can also help prevent future bounces.
FAQs & Answers
- What causes email bounce-backs in Outlook 365? Email bounce-backs in Outlook 365 can be caused by incorrect recipient addresses, large attachment sizes, or issues with your email settings that may not comply with server policies.
- How can I clear the Outlook cache to fix bounce-backs? To clear the Outlook cache, go to File > Options > Mail, and then select 'Empty Auto-Complete List' to remove any incorrect addresses.
- What should I do if my emails continue to bounce back? If issues persist, contact your IT administrator to review the email settings and ensure they align with your server policies. Regular updates and checking blocked sender lists may also prevent future bounces.
- Can attachments in emails cause them to bounce back? Yes, large attachments can cause email bounce-backs in Outlook 365, so ensure your attachment size is within the limits set by your email provider.