How to Return an Incorrect Package from Amazon: Easy Steps

Learn how to return a package from Amazon that isn't yours with these simple steps. Get expert tips for a smooth return process.

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To return a package from Amazon that is not yours: Contact Amazon’s customer service via their website or app. Navigate to the 'Help' section and choose 'A delivery, order or return issue.' Explain the situation and wait for instructions. Do not open the package. Amazon may arrange a pickup or ask you to drop it off at a designated location.

FAQs & Answers

  1. What should I do if I receive a package from Amazon that isn't mine? You should contact Amazon's customer service through their website or app. Go to the 'Help' section and select 'A delivery, order or return issue' to explain the situation.
  2. Can I open a package that was delivered to me by mistake? No, you should not open the package. It's important to leave the package unopened and follow Amazon's instructions for returning it.
  3. Will Amazon arrange a pickup for the incorrect package? Yes, Amazon may arrange for a pickup of the incorrect package or instruct you to drop it off at a specified location.
  4. How long does it take for Amazon to resolve issues with incorrectly delivered packages? Resolution time can vary, but once you contact customer service, they typically provide instructions quickly to resolve the issue.

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