How to Return an Amazon Package Without a Box?

Learn how to easily return an Amazon package without a box using various drop-off options. Quick and hassle-free returns!

Published Jul 11, 2025

Overview

Returning an Amazon package can be a hassle, especially when you don't have the original box. In our informative Q&A video, we break down the simple steps you need to follow to successfully return items without packaging. This guide is designed for convenience, utilizing various drop-off options such as Amazon Locker, Kohl's, UPS Store, and Whole Foods, ensuring you know exactly how to get your returns processed efficiently. Whether you’re a frequent Amazon shopper or trying it for the first time, this video will help you navigate the return process seamlessly, making the experience smooth and stress-free.

Video transcript

To return an Amazon package without a box, go to 'Your Orders' on the Amazon website/app, select the item, and choose 'Return or Replace Items'. Pick your drop-off option—Amazon Locker, Kohl’s, UPS Store, or Whole Foods. Some returns allow you to simply bring the item without packaging. Follow on-screen instructions, get a QR code, and drop off the item at the chosen location.

Questions and answers

Can I return an Amazon package without the original packaging?
Yes, you can return certain Amazon packages without the original packaging by selecting the Return option and following the instructions on the website/app.
What locations can I drop off my Amazon return?
You can drop off your Amazon return at locations such as Amazon Locker, Kohl's, UPS Store, or Whole Foods, depending on the return options available for your item.
Do I need a QR code to return an Amazon package?
Yes, after initiating a return, you will receive a QR code that you need to present when you drop off your return item.
How do I start the return process on Amazon?
To start the return process, go to 'Your Orders' on the Amazon website or app, select the item you want to return, and choose 'Return or Replace Items.'