Can You Get a Refund for the Duolingo English Test?
Learn about the refund policy for the Duolingo English Test, including exceptions and customer support options.
Video transcript
Duolingo English Tests are generally non-refundable. However, there might be exceptions under certain circumstances, such as technical issues. Contact Duolingo's customer support directly to explain your situation and inquire about possible options. It is important to provide detailed information about your case to receive the best possible assistance.
Questions and answers
What are the refund conditions for the Duolingo English Test?
Refunds are usually not available but may be considered in cases of technical issues or emergencies.
How do I contact Duolingo for support?
You can reach out to Duolingo's customer support through their official website or app to discuss your refund inquiry.
Can I appeal a Duolingo refund decision?
Yes, you can appeal by providing additional information to Duolingo's support team regarding your unique circumstances.
Related questions
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