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Can I Get a Refund If I Never Received My Amazon Package?

Learn how to request a refund on Amazon if your package never arrived. Follow simple steps to resolve order issues quickly.

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Video transcript

Yes, you can request a refund if you never received your Amazon package. Go to 'Your Orders' on Amazon, find the order in question, and select 'Problem with order' to initiate a refund or replacement request.

Questions and answers

  1. How do I request a refund for a missing Amazon package?

    Go to 'Your Orders' on Amazon, select the order with the missing package, click 'Problem with order,' and follow the prompts to request a refund or replacement.

  2. How long does Amazon take to process a refund for a lost package?

    Amazon typically processes refunds within 3-5 business days after confirming your request for a lost package.

  3. Can I get a replacement instead of a refund if my Amazon package is missing?

    Yes, Amazon allows you to request either a refund or a replacement through the 'Problem with order' option in your account.

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