How to Get a Refund for an Amazon Package That Never Arrived

Learn how to quickly get your refund if your Amazon package hasn't arrived. Step-by-step guide included.

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Contact Amazon Customer Service immediately if your package has not arrived. You can do this by logging into your Amazon account, going to 'Your Orders,' and selecting the order in question. From there, click on 'Problem with Order' and choose 'Where's My Stuff.' Follow the prompts to either get a refund or a replacement. Make sure to do this within 30 days of the expected delivery date for the best results.

FAQs & Answers

  1. What should I do if my Amazon package is late? If your Amazon package is late, log into your account, go to 'Your Orders', select the relevant order, and click on 'Problem with Order'. Choose 'Where's My Stuff' for guidance.
  2. How can I request a refund for an Amazon order? To request a refund for an Amazon order, navigate to 'Your Orders', select the item, and follow the prompts under 'Problem with Order' to initiate a refund.
  3. Can I get a replacement for a lost Amazon package? Yes, you can request a replacement for a lost Amazon package by contacting customer service through 'Your Orders' and selecting the appropriate options under 'Problem with Order'.
  4. What is the time limit for reporting an issue with my Amazon order? It is best to report any issues with your Amazon order within 30 days of the expected delivery date to ensure a prompt resolution.