How to Change Your Amazon Order to Pickup: A Quick Guide

Learn how to change your Amazon order to a pickup option and understand the cancellation process.

Published Jul 2, 2025

Overview

In today's video, we tackle a common question among Amazon shoppers: Can you change a shipped order to a pickup option? Understanding the policies around Amazon orders is crucial for a smooth shopping experience. This video clarifies what you can do if you realize you've made an error after placing your order, particularly emphasizing the importance of choosing an Amazon Locker during checkout for pickup convenience. Optimizing your understanding of these options can save time and ensure that your delivery preferences are met.

Video transcript

No, you cannot change a shipped Amazon order to pickup. Once an order is placed, you can only choose to cancel it or update the shipping details before it ships. For a pickup option, you need to select an Amazon Locker during the checkout process.

Questions and answers

Can I change my shipping address after placing an Amazon order?
Yes, you can change your shipping address before the order has shipped. Go to 'Your Orders', select the order, and choose 'Change Shipping Address'.
How do I select an Amazon Locker for pickup?
To select an Amazon Locker, go to the checkout page, choose 'Amazon Locker' as your delivery option, and then pick a location from the available lockers.
What happens if I miss my Amazon Locker pickup?
If you miss your Amazon Locker pickup, the item will be returned to Amazon after the locker rental period expires, and you will receive a refund.
Can I cancel my Amazon order before it ships?
Yes, you can cancel your Amazon order before it ships by going to 'Your Orders', finding the order you wish to cancel, and selecting 'Cancel Items'.