Does Viagogo Refund Tickets If an Event Is Cancelled?

Learn about Viagogo's refund policy: refunds are generally issued only if events are cancelled, with full refunds provided within 30 days.

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Viagogo's refund policy generally does not offer refunds unless an event is cancelled. In such cases, they usually provide a full refund within 30 days of the event's official cancellation. It's important to read their specific refund policies and contact their customer service for detailed assistance.

FAQs & Answers

  1. Does Viagogo offer refunds if an event is postponed instead of cancelled? Viagogo’s refund policy generally applies only when an event is officially cancelled. Postponed events may not qualify for refunds, so it is best to check their specific terms or contact customer service.
  2. How long does it take to get a refund from Viagogo after cancellation? Viagogo usually processes full refunds within 30 days of the official event cancellation.
  3. Can I get a refund from Viagogo if I change my mind about the ticket? Viagogo generally does not offer refunds for changed minds or buyer’s remorse unless the event is cancelled.

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