What to Do If Your Amazon Package Is Stolen: Refund Process Explained

Learn how to get a refund for a stolen Amazon package and the steps to take if your order is not delivered.

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Yes, Amazon offers a refund for stolen packages. If your package is marked as delivered but you haven't received it, the first step is contacting Amazon customer service. They typically ask you to wait 48 hours before taking action. Once confirmed, they will either refund your purchase or send a replacement. Additionally, checking with neighbors or security cameras can also be helpful in locating the package.

FAQs & Answers

  1. How long do I have to wait for an Amazon refund for a stolen package? You typically need to wait 48 hours after the package is marked as delivered before Amazon will process your refund or replacement.
  2. What should I do if I suspect my Amazon package was stolen? Contact Amazon customer service for assistance and consider checking with neighbors or security cameras for any evidence.
  3. Can I get a replacement if my Amazon package is stolen? Yes, Amazon may offer a replacement for your stolen package once you follow their refund process.
  4. What is Amazon’s policy for stolen packages? Amazon generally provides refunds or replacements for stolen packages as long as certain conditions are met.