What to Do if Your Amazon Package Is Stolen?

Learn how to handle stolen Amazon packages, including reporting the theft and getting refunds.

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Amazon does not usually return stolen items directly. If you believe your package was stolen, report it to Amazon through their 'A-to-Z Guarantee' or contact customer service. They may provide a replacement or a refund after an investigation. It's also wise to file a police report to document the theft.**

FAQs & Answers

  1. What should I do if my Amazon package is stolen? If your Amazon package is stolen, you should report it to Amazon through their 'A-to-Z Guarantee' or contact customer service for assistance. They may offer a replacement or a refund after conducting an investigation.
  2. Can I get a refund for a stolen Amazon package? Yes, if you report the theft to Amazon and provide necessary information, they may issue a replacement or refund following an investigation.
  3. Is it necessary to file a police report for stolen Amazon packages? While it's not mandatory, filing a police report for stolen Amazon packages can help document the theft and may be useful for insurance claims or further investigations.
  4. What is the A-to-Z Guarantee on Amazon? The A-to-Z Guarantee on Amazon protects customers when shopping with third-party sellers. It covers eligible items if they are not received or not as described, and it assists in refund processes.