How to Fix a Samsung Galaxy That Won't Turn Off

Learn how to troubleshoot your Samsung Galaxy phone if it won't turn off due to software glitches or frozen screens.

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A Samsung Galaxy that won’t turn off might be due to a frozen screen or software glitch. Try a forced restart by pressing and holding the Power and Volume Down buttons simultaneously for about 10 seconds. If this doesn’t work, remove the battery (if possible) or visit a service center for further assistance.

FAQs & Answers

  1. What should I do if my Samsung Galaxy screen is frozen? Perform a forced restart by pressing and holding the Power and Volume Down buttons together for about 10 seconds.
  2. Can I remove the battery from my Samsung Galaxy? If your model allows it, removing the battery can help reset the device. Otherwise, consult a service center.
  3. What could cause my Samsung Galaxy to not turn off? Common causes include software glitches, unresponsive apps, or a frozen screen.
  4. Where can I get help for my Samsung Galaxy issues? You can visit an official Samsung service center for expert advice and repairs.

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For more tips on troubleshooting mobile devices, check out our guides on resolving common smartphone issues and optimizing your device's performance.

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