Troubleshooting Bose Earbuds: Why Won't They Hold a Charge?

Discover why your Bose earbuds won't hold a charge and learn key troubleshooting steps to fix the issue.

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If your Bose earbud won’t hold a charge, try the following steps: 1. Ensure the charging contacts are clean by wiping them with a dry, soft cloth. 2. Check if the firmware is up to date via the Bose app. 3. Reset the earbuds by placing them in the case and holding the button for 10 seconds. 4. Confirm that the charging case itself is fully charged. If the issue persists, it might be a battery fault, and contacting Bose support for repair or replacement is recommended.

FAQs & Answers

  1. How can I clean my Bose earbud charging contacts? Use a dry, soft cloth to wipe the charging contacts gently. Ensure there is no dust or debris.
  2. What should I do if my Bose earbud firmware is outdated? Update the firmware through the Bose app to ensure optimal performance and functionality.
  3. How do I reset my Bose earbuds? Place your earbuds in the charging case and hold the button for 10 seconds to reset them.
  4. Where can I get support for my Bose earbuds? Contact Bose support for assistance with repairs or replacements if your earbuds still won't hold a charge.