Troubleshooting: Why Are My Bose Earbuds Not Charging?
Discover why your Bose earbuds aren't charging and learn quick troubleshooting steps.
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If your Bose earbud is not charging, start by cleaning the charging contacts on both the earbuds and the case. Ensure the contacts are free from dust or debris. Make sure the case is charged and try a different power source. Check for any firmware updates via the Bose app. If the problem continues, contact Bose support as it may be a hardware issue that needs professional attention.
FAQs & Answers
- What should I do if my Bose earbuds won't charge? Start by cleaning the charging contacts and ensuring both the earbuds and the case are free of dust. Test another power source and check for firmware updates.
- Why is my Bose earbud case not charging? Ensure that the case itself is charged, and try using a different charging cable or power source to diagnose the issue.
- How can I contact Bose for support? You can reach Bose customer support through their website or by calling their service hotline for assistance with hardware issues.
- What should I check before contacting Bose support? Make sure you've tried cleaning the contacts, using a different charger, and checking for firmware updates in the Bose app before reaching out.