Troubleshooting PS4 Controller Connection Issues: Why It's Connecting But Not Working
Learn how to fix your PS4 controller that connects but doesn't work. Simple troubleshooting tips included.
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If your PS4 controller is connecting but not working, it might be due to a sync issue or software glitch. Try resetting the controller by pressing the small reset button near the L2 shoulder. Then, reconnect via USB. If this doesn't work, restart your PS4. Ensure the controller firmware is updated and check if it's paired correctly within the PS4 settings. If problems persist, the controller may need a hardware check.
FAQs & Answers
- What should I do if my PS4 controller connects but doesn't work? Try resetting the controller using the small reset button near the L2 shoulder, then reconnect it via USB. If the issue persists, restart your PS4 and ensure the controller firmware is updated.
- How do I reset my PS4 controller? To reset your PS4 controller, locate the small reset button on the back near the L2 shoulder, press it using a pin, and then reconnect the controller to your PS4 using a USB cable.
- Why is my PS4 controller not pairing with my console? If your PS4 controller isn't pairing, make sure it’s charged, then try resetting it and connecting it using a USB cable. Additionally, check the PS4 settings to confirm it is not already paired with another device.
- Can a PS4 controller have hardware issues? Yes, if you've tried all troubleshooting steps including resetting and updating the firmware but the controller still doesn't work, it may have hardware issues requiring professional repair.