Why Your PS4 Controller Is Charging but Not Connecting: Troubleshooting Guide

Discover solutions for your PS4 controller charging issue and how to ensure it connects properly to your console.

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If your PS4 controller is charging but not connecting, it's likely due to a sync issue. First, reset your controller by pushing the reset button (found in a small hole at the back of the controller) with a paperclip. Then, connect the controller to the PS4 with a USB cable and press the PS button to pair them. If it doesn’t work, consider changing the USB cable or checking your controller’s battery health, as it could be too weak to maintain a connection.

FAQs & Answers

  1. Why is my PS4 controller charging but not turning on? If your PS4 controller is charging but not turning on, it could indicate a deeper issue with the controller's battery or internal hardware. Try resetting the controller and pairing it again with your console using a USB cable.
  2. How can I tell if my PS4 controller battery is low? You can check the battery status of your PS4 controller by navigating to the 'Settings' menu on your PS4 console and selecting 'Devices' > 'Controllers.' The battery level will be displayed there.
  3. What to do if my PS4 controller won't sync even after resetting? If your PS4 controller won't sync after resetting, ensure that your PS4 is updated to the latest software version. You may also want to test the controller on a different PS4 to determine if the issue is with the controller or the console.
  4. Can a faulty USB cable cause connection issues with my PS4 controller? Yes, a faulty or damaged USB cable can prevent your PS4 controller from syncing properly. Try using a different USB cable to see if this resolves the connectivity issue.

Watch More

Now that you've learned how to resolve the charging and syncing issue with your PS4 controller, you may want to explore more related content. Check out our videos on optimizing your gaming setup, troubleshooting common console problems, and maintaining your PS4 accessories for the best performance.

  1. How to Fix PS4 Controller Sync Issues: Troubleshooting Guide Learn why your PS4 controller isn't syncing and how to fix it with these troubleshooting steps.