Troubleshooting Family Link Issues: Why Is My Family Link Not Working?

Learn common troubleshooting steps for Family Link issues to get your family connected again.

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If your Family Link is not working, restart your device and ensure that both the parent and child devices are connected to the internet. Update the Family Link app to the latest version and check that all permissions are properly set. For persistent issues, visit the Google Family Link support page for troubleshooting tips.

FAQs & Answers

  1. What should I do if Family Link isn't connecting? Make sure both parent and child devices are connected to the internet, then restart the devices.
  2. How do I update the Family Link app? Go to the Google Play Store, search for Family Link, and tap 'Update' if an update is available.
  3. Where can I find troubleshooting tips for Family Link? Visit the Google Family Link support page for detailed troubleshooting guidance.
  4. What permissions need to be set for Family Link? Ensure all necessary permissions for location, storage, and app usage are granted on both devices.