Solutions for When Family Link Can't Find Your Phone
Discover why Family Link may not find your phone and how to fix it in our short Q&A.
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Family Link may be unable to find your phone if location services are off, the phone is off or not connected to the internet. Ensure the phone is powered on, connected, and that location services are enabled. Also, make sure the Family Link app has the necessary permissions to access the location.
FAQs & Answers
- How can I enable location services for Family Link? Go to your phone's settings, find Location services, and enable it to allow Family Link to access your location.
- What should I do if my phone is turned off? Please turn on your phone and ensure it is connected to the internet for Family Link to locate it.
- Why does Family Link need permissions to access my location? Family Link requires access to your location to provide accurate tracking and management features.
- Can I use Family Link without an internet connection? No, Family Link requires a stable internet connection to communicate with your device.