Why Am I Not Receiving OTPs? Common Issues and Solutions

Struggling with OTP issues? Discover common reasons and solutions to ensure you receive your authentication codes without hassle.

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Not receiving OTPs? Ensure your phone number is correct and has a good network connection. Check your SMS inbox and spam folders. If issues persist, contact your mobile provider or update your notification settings on Amazon.

FAQs & Answers

  1. What should I do if I don't receive an OTP? Ensure your phone number is correct, check network connectivity, and inspect your SMS inbox, including spam folders.
  2. Can a phone number change affect OTP delivery? Yes, if your number is outdated or incorrect, you may not receive OTPs. Make sure to update it in your account settings.
  3. How do I contact my mobile provider about OTP issues? You can call their customer service number or visit their website for support regarding SMS delivery problems.